Data Protection Policy

Crownbd Privacy Policy – Your data is completely safe with us

Your privacy is our top priority at crownbd. Everything about what data we collect, how we use it, and how we keep it safe is explained here, transparently.

Last Updated: January 2026

How We Keep Your Information Secure

Every security measure at crownbd is built with one goal: keeping you protected.

SSL Encryption Protection

All your data at crownbd is protected with 256-bit SSL encryption. From login to payment, every piece of information is transmitted through encrypted channels.

No Data Sharing

Crownbd never sells or shares your personal data with third parties except where legally required.

Two-Factor Authentication

Crownbd supports two-factor authentication (2FA) to secure your account. An OTP is sent to you at login.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and cybersecurity audits are conducted.

GDPR Compliant

Crownbd adheres to international data protection standards. Your rights over your information are fully protected.

Anti-Spam Policy

Registering at crownbd will not result in unwanted ads or spam. You are in full control of your communication preferences.


Security Summary

SSL 256-Bit Active
No Sales to Third Parties
2FA Protection Available
GDPR Compliant Policy
Regular Security Audits
Important Notice

By registering with crownbd or using any of its services, you agree to this Privacy Policy. This policy exists to protect your information.

1

Introduction & Applicability

Crownbd takes its members' privacy very seriously. This Privacy Policy explains what information crownbd collects, how that information is used, and what rights you have.

This policy applies to the crownbd.onl website, mobile applications, and all digital services offered by crownbd. Whenever you use any crownbd service, this policy applies to you.

Crownbd believes transparency is the best policy. We are committed to explaining our data practices in plain, straightforward language — no hidden rules, no vague conditions.

Our Core Commitments: Your data belongs to you. crownbd collects only what is genuinely needed to provide its services.
2

What Information We Collect

Crownbd collects only the information necessary to provide a safe and reliable service. Details are provided below:

a) Information provided directly (at registration):

  • Full Name (as per National ID)
  • Mobile Number
  • Date of Birth
  • Preferred Language & Locale Settings

b) For KYC verification (when required):

  • Photo of National ID or Passport
  • Selfie or Face Verification
  • Proof of Address

c) Automatically collected information:

  • IP Address & Device Type
  • Browser Type & Version
  • Usage Time & Session Data
  • Gaming & Betting History
  • Deposit & Withdrawal Transaction Records
crownbd never stores your bank account number or full card number.
3

How Your Information Is Used

Crownbd uses collected information solely for specific purposes. The reasons and legal basis for each use are outlined below:

Purpose Description Legal Basis
Account Management Registration, Login & Profile Management Contractual Requirements
Payment Processing Confirming Deposits & Withdrawals Contractual Requirements
Security Verification Fraud & Unauthorized Access Prevention Legal Obligation
Customer Support Troubleshooting & Support Legitimate Interest
Promotions Personalizing offers and bonuses Consent
Legal Compliance Meeting Regulatory Requirements Legal Obligation
4

Cookies & Tracking Technologies

Crownbd uses cookies on its website to help enhance your browsing experience. Cookies are small data files stored in your browser.

Types of cookies crownbd uses:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Anonymous data is collected to improve site speed and usability.
  • Preference Cookies: To remember your language, layout, and other preferences.
  • Analytics Cookies: To understand which pages are visited most (anonymously).
Cookies Control: You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
5

Data Sharing & Disclosure

Crownbd does not sell your personal data. However, information may be shared in certain specific circumstances:

  • Payment Processors: To verify transactions with payment processors such as bKash, Nagad, or Rocket.
  • KYC Service Provider: With approved third parties for identity verification purposes.
  • Security Partners: For fraud detection and prevention.
  • Legal Authorities: By court order or government directive.
  • Regulatory Body: As required by the Gaming License Authority.

All third parties contracted with us are required to uphold the same privacy standards as crownbd.

crownbd will never: Selling your data to advertisers, sharing it with marketing companies, or using it for unrelated purposes without your consent.
6

Data Protection Measures

Crownbd follows the highest industry standards to protect your information. Our security layers are outlined below:

  • Encryption in Transit: All data transfers are secured using TLS 1.3 protocol.
  • Encryption at Rest: Data stored on our servers is protected with AES-256 encryption.
  • Access Control: Only authorized personnel are permitted to access relevant data.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Incident Response: A plan is in place to respond promptly to any security incident and notify you accordingly.
Keep your own account secure too: use a strong password, enable 2FA, and never share your password with anyone.
7

Data Retention Period

Crownbd retains your data only for as long as necessary — no longer.

  • Account Information: For the duration the account is active, and 5 years after closure (for legal purposes).
  • Transaction Records: A minimum of 5 years (in accordance with Anti-Money Laundering laws).
  • KYC Documents: 5 years after account closure.
  • Gaming History: For the duration the account is active, plus additional time for dispute resolution.
  • Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Upon expiry, your data is securely deleted or anonymized.

8

Your Rights

As a crownbd member, you have the following rights over your own data:

Right to Access

You can find out what information crownbd holds about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Portability

You may request a copy of your data in a specified format.

Right to Object

You may object to the processing of your information for specific purposes.

Right to Restriction

In certain circumstances, you may request that the processing of your information be restricted.

To exercise these rights, contact the crownbd support team. Requests are typically responded to within 30 days.
9

Protection of Minors' Information

Crownbd's services are strictly for individuals aged 18 and above. crownbd does not knowingly collect data from minors.

If we become aware that a minor is using our services:

  • That account will be closed immediately.
  • All collected data will be securely deleted.
  • Any pending transactions will be cancelled.
For Parents: Make sure your children cannot access crownbd. Use parental controls on your devices.
10

Privacy Policy Updates

Crownbd may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised.
  • An SMS will be sent to your registered mobile number for any important changes.
  • A pop-up notice will be displayed at the time of login.

Continued use of crownbd after any changes will be considered your acceptance of the updated policy. If you do not agree with the changes, you will have the option to close your account.

11

Contact & Complaints

For any privacy-related questions or concerns, please contact the crownbd support team.

  • Email: [email protected] (for general inquiries; not clickable)
  • Live Chat: Click the chat button in the bottom corner of the website
  • Response Time: 24 hours for general inquiries, 30 days for privacy-related requests
Your privacy matters to us. Reach out directly with any concerns — we are always here to help.

This Privacy Policy is effective from January 2026. crownbd values your trust and remains committed to protecting your privacy at all times.

Use crownbd with Complete Peace of Mind

Your data is secure, your privacy is valued. Join today and enjoy gaming in a safe environment.

SSL Secured
No Data Sales
2FA Protection
GDPR Compliant
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